Payments & eCommerce Specialist · 7+ years delivering digital transformation across order management, checkout, and payment ecosystems for global retail clients.
I'm a technology consultant with 7+ years of experience delivering large-scale digital transformation programmes across payments, eCommerce, and order management systems. I've worked at Accenture embedded in global retail clients, and at Infosys before that — always at the intersection of business strategy and engineering delivery.
My strength is translating complexity into clear, deliverable outcomes. Whether that's defining a product roadmap, owning a backlog, shaping requirements into user stories, or presenting data-driven recommendations to C-suite stakeholders — I work end-to-end, not just in one lane.
I'm currently based in London and open to Product Analyst, Product Manager, and Senior Business Analyst roles in payments, fintech, and eCommerce.
End-to-end ownership of checkout, payment integration, and order lifecycle capabilities — from requirements definition through to live release. Deep familiarity with how payment flows work across acquiring, OMS, and fulfilment layers.
Backlog ownership, acceptance criteria definition, sprint planning, and workshop facilitation across Agile cross-functional teams. Translating complex business needs into clear, development-ready requirements that engineering teams can actually build.
Comfortable at every level — from engineering stand-ups to C-suite steering committees. Experienced in pre-sales solutioning, executive communications, and facilitating client workshops that actually move things forward.
Designing and maintaining performance reporting frameworks, identifying trends in transaction flows, and translating data into commercial recommendations. SQL query optimisation across high-traffic payment and eCommerce platforms.
Designing governance structures, managing risk and dependency registers, supporting audit and compliance requirements, and reporting programme health to senior stakeholders across complex, multi-workstream EMEA delivery environments.
Solution architecture design for checkout, payments, and order processing across microservices and API-based platforms. Experienced with SAP Commerce Cloud, ERP integrations, and third-party payment and logistics connectors.
I'm actively looking for Product Analyst, Product Manager, and Senior BA roles in payments, fintech, and eCommerce in London. If you think there's a fit, I'd love to hear from you.